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Portfolio

Real projects, not marketing case studies

16,000+ users
UCaaS Deployment — Major Retail Group
RingCentral
RingCentral deployment for a major national retail group. Multi-site coordination with local field teams, integration with existing network infrastructure.

Constraint

National scope, many sites, and local network dependencies.

Measurable outcome

16,000+ endpoints deployed with direct coordination across field IT teams.

Delivery

Integration architecture, migration plan, and site-by-site cutover support.

  • 16,000 endpoints deployed across the country
  • Direct coordination with each site's IT team
Full ICT Provider
UCaaS RFP — Swiss Operator
UCaaS
End-to-end management of a UCaaS RFP: requirements scoping, specifications drafting, business workflow definition, response evaluation and solution selection.

Constraint

Strategic operator decision with functional, financial, and operational trade-offs.

Measurable outcome

80+ page specification, business workflows, and steering-committee validated solution.

Delivery

Scoping, workshop facilitation, evaluation matrix, and decision dossier.

  • 80+ page specification document delivered
  • Business workflows defined with operational teams
  • Solution selected and validated by steering committee
160+ sites across 5 countries
Teams Migration — International Educational Network
Microsoft Teams
Management and modernization of a telecom infrastructure for an international educational network, with progressive migration to Microsoft Teams Voice.

Constraint

160+ sites across 5 countries, service continuity priority, and local heterogeneity.

Measurable outcome

Cutover without service interruption and consolidation onto one platform.

Delivery

Progressive plan, technical validation, international coordination, and team handover.

  • Zero service interruption during cutover
  • All entities on a single platform
12 sites, 3 VoIP systems
VoIP Convergence — Multi-Site Group
RingCentral
Heterogeneous VoIP fleet with multiple systems per site. Convergence to a unified RingCentral platform to simplify operations.

Constraint

12 sites, 3 VoIP systems, and several supplier touchpoints.

Measurable outcome

Fleet unified, operations simplified, and fewer vendor contacts.

Delivery

Current-state mapping, convergence path, and target-platform acceptance testing.

  • Heterogeneous fleet unified on a single platform
  • Reduced number of vendor contacts

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