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Services

From diagnosis to production, one point of contact

VoIP & UC Architecture

I analyze what you have in place and design the target architecture. A blueprint that accounts for your network constraints, existing traffic flows, and planned growth.

Discuss your needs
  • Existing infrastructure mapping
  • Target architecture with technical diagrams
  • Capacity planning and sizing
  • UCaaS / CCaaS solution comparison if migration is on the table

Technical Audit

I get hands-on with your platforms, analyze the situation, and deliver a prioritized action plan.

Discuss your needs
  • Performance and Quality of Service (QoS) measurements
  • Voice and signaling traffic security review
  • SBC and gateway configuration analysis
  • Load and resilience testing
  • Audit report with prioritized action plan

Training & Transfer

The goal: our collaboration builds your team's skills until I'm dispensable for day-to-day operations.

Discuss your needs
  • Microsoft Teams Voice and SBC integration
  • UCaaS administration: configuration, best practices
  • SIP/RTP protocols: field troubleshooting
  • Training materials and hands-on labs

Strategic Advisory

You're switching platforms, launching an RFP, or choosing between cloud and on-premise. I write the specs, evaluate responses, and calculate real costs.

Discuss your needs
  • Technical RFP drafting
  • TCO analysis and business case
  • Migration roadmap (PSTN → VoIP, on-premise → cloud)
  • Solution benchmarking and evaluation
  • Technology watch and recommendations

Migration & Deployment

I run the project end to end: planning, platform configuration, user and number migration, acceptance testing, cutover. I'm there from kickoff to go-live.

Discuss your needs
  • Project scoping and migration planning
  • UCaaS / CCaaS platform configuration and integration
  • User and number migration (portability)
  • Technical acceptance testing and validation
  • Post-migration support and team handover

Specific Projects

Multi-vendor environment to unify, SBC integration into an existing network, provisioning automation, AI applied to communications — if it's technical and telecom, let's talk.

Discuss your needs
  • Multi-vendor integrations and hybrid environments
  • Infrastructure automation and scripting
  • AI applied to communications (transcription, routing, analysis)
  • Ad hoc or recurring technical assistance

Platforms & Ecosystems

Deployed in production, not just read the docs

Microsoft TeamsUCaaS
RingCentralUCaaS / CCaaS
ZoomUCaaS / CCaaS
Cisco WebexUCaaS / CCaaS
3CXUCaaS
YeastarUCaaS
Istra (Centile)UC on-premise
Isi-comCC on-premise
AudioCodesSBC / Gateway
RibbonSBC / Gateway
AsteriskOpen Source
KamailioOpen Source