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Services

From diagnosis to production, one point of contact

VoIP & UC Architecture

I analyze what you have in place and design the target architecture. A blueprint that accounts for your network constraints, existing traffic flows, and planned growth.

Discuss your needs
  • Existing infrastructure mapping
  • Target architecture with technical diagrams
  • Capacity planning and sizing
  • UCaaS / CCaaS solution comparison if migration is on the table

Technical Audit

I get hands-on with your platforms, analyze the situation, and deliver a prioritized action plan.

Discuss your needs
  • Performance and Quality of Service (QoS) measurements
  • Voice and signaling traffic security review
  • SBC and gateway configuration analysis
  • Load and resilience testing
  • Audit report with prioritized action plan

Training & Transfer

The goal: our collaboration builds your team's skills until I'm dispensable for day-to-day operations.

Discuss your needs
  • Microsoft Teams Voice and SBC integration
  • UCaaS administration: configuration, best practices
  • SIP/RTP protocols: field troubleshooting
  • Training materials and hands-on labs

Strategic Advisory

You're switching platforms, launching an RFP, or choosing between cloud and on-premise. I write the specs, evaluate responses, and calculate real costs.

Discuss your needs
  • Technical RFP drafting
  • TCO analysis and business case
  • Migration roadmap (PSTN → VoIP, on-premise → cloud)
  • Solution benchmarking and evaluation
  • Technology watch and recommendations

Migration & Deployment

I run the project end to end: planning, platform configuration, user and number migration, acceptance testing, cutover. I'm there from kickoff to go-live.

Discuss your needs
  • Project scoping and migration planning
  • UCaaS / CCaaS platform configuration and integration
  • User and number migration (portability)
  • Technical acceptance testing and validation
  • Post-migration support and team handover

Specific Projects

Multi-vendor environment to unify, SBC integration into an existing network, provisioning automation, AI applied to communications — if it's technical and telecom, let's talk.

Discuss your needs
  • Multi-vendor integrations and hybrid environments
  • Infrastructure automation and scripting
  • AI applied to communications (transcription, routing, analysis)
  • Ad hoc or recurring technical assistance

Targeted need?

Three fast entry points for the most common situations.

Teams Voice, SBC, or SIP urgency

A short diagnosis to isolate the issue, secure production, and decide the fix.

  • Review SIP/RTP flows, SBC rules, and user symptoms
  • Prioritized action plan: workaround, correction, validation
  • Report usable by the IT team or integrator

Training & autonomy

Focused workshops so your teams can handle standard cases without depending on vendor support.

  • Teams Voice, SBC, SIP/RTP, and field troubleshooting
  • Hands-on labs on your real cases when possible
  • Training material and operations runbook

France, remote, international missions

Scoping, audit, and deployment remotely, with on-site work when project risk justifies it.

  • Work in French or English
  • Coordination with operators, integrators, and local teams
  • Deliverables transferable to your stakeholders

Guardrails for risk-sensitive environments

For high-risk missions, the method makes decisions, security, and success evidence visible.

Change, rollback, hypercare

Every critical cutover can include prerequisites, change window, rollback plan, acceptance checks, and post-cutover support.

Procurement pack on request

NDA, DPA, security questionnaire, liability insurance certificate, processor scope, and sample SOW can be prepared before contracting.

Clear entry points

Urgent diagnosis, scoping workshop, audit, training, project mission, or recurring support: the first deliverable is defined before kickoff.

Measurable success criteria

Depending on the mission, QoS, tickets, cutover time, team autonomy, resolved risks, and documented decisions become closure evidence.

Platforms & Ecosystems

Deployed in production, not just read the docs

Microsoft TeamsUCaaS
RingCentralUCaaS / CCaaS
ZoomUCaaS / CCaaS
Cisco WebexUCaaS / CCaaS
3CXUCaaS
YeastarUCaaS
Istra (Centile)UC on-premise
Isi-comCC on-premise
AudioCodesSBC / Gateway
RibbonSBC / Gateway
AsteriskOpen Source
KamailioOpen Source