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Services

From diagnosis to production, one point of contact

Platform Architecture

I analyze what you have in place and design the target architecture. A blueprint that accounts for your network constraints, existing traffic flows, and planned growth.

Discuss your needs
  • Existing infrastructure mapping
  • Target architecture with technical diagrams
  • Capacity planning and sizing
  • UCaaS / CCaaS solution comparison if migration is on the table

Technical Audit

I get hands-on with your platforms, analyze the situation, and deliver a prioritized action plan.

Discuss your needs
  • Performance and Quality of Service (QoS) measurements
  • Voice and signaling traffic security review
  • SBC and gateway configuration analysis
  • Load and resilience testing
  • Audit report with prioritized action plan

Training & Transfer

The goal: your teams run day-to-day operations without me.

Discuss your needs
  • UCaaS and IPBX administration: configuration, best practices
  • Microsoft Teams Voice and SBC integration
  • SIP/RTP protocols: field troubleshooting
  • Training materials and hands-on labs

Strategic Advisory

You're switching platforms, launching an RFP, or choosing between cloud and on-premise. I write the specs, evaluate responses, and calculate real costs.

Discuss your needs
  • Technical RFP drafting
  • TCO analysis and business case
  • Migration roadmap (PSTN → VoIP, on-premise → cloud)
  • Solution benchmarking and evaluation
  • Technology watch and recommendations

Migration & Deployment

I run the project end to end: planning, platform configuration, user and number migration, acceptance testing, cutover. I'm there from kickoff to go-live.

Discuss your needs
  • Project scoping and migration planning
  • UCaaS / CCaaS platform configuration and integration
  • User and number migration (portability)
  • Technical acceptance testing and validation
  • Post-migration support and team handover

Automation & AI

Repetitive provisioning to industrialize, monitoring to correlate, AI to wire into your communication flows, a multi-vendor estate to unify. This is the same ground I'm building my SaaS platform on.

Discuss your needs
  • Provisioning and multi-platform operations automation
  • AI applied to communications: transcription, routing, call analysis
  • Monitoring and correlation across signaling, media flows, and platform
  • Multi-vendor integrations and hybrid environments
  • Ad hoc or recurring technical assistance

Targeted need?

Three entry points for the most common situations.

UCaaS, IPBX, or SBC urgency

A short diagnosis to isolate the issue, secure production, and decide the fix.

  • Review SIP/RTP flows, SBC rules, and user symptoms
  • Prioritized action plan: workaround, correction, validation
  • Report usable by the IT team or integrator

Training & autonomy

Focused workshops so your teams can handle standard cases without depending on vendor support.

  • UCaaS, IPBX, SBC, and field SIP/RTP troubleshooting
  • Hands-on labs on your real cases when possible
  • Training material and operations runbook

France, remote, international missions

Scoping, audit, and deployment remotely, with on-site work when project risk justifies it.

  • Work in French or English
  • Coordination with operators, integrators, and local teams
  • Deliverables transferable to your stakeholders

Guardrails for risk-sensitive environments

On high-risk missions, I make decisions, security, and success evidence visible.

Change, rollback, hypercare

Every critical cutover carries its prerequisites, change window, rollback plan, acceptance checks, and post-cutover support.

Procurement pack on request

NDA, DPA, security questionnaire, liability insurance certificate, processor scope, and sample SOW: I prepare them before contracting.

Clear entry points

Urgent diagnosis, scoping workshop, audit, training, project mission, or recurring support: the first deliverable is defined before kickoff.

Measurable success criteria

Depending on the mission, QoS, tickets, cutover time, team autonomy, resolved risks, and documented decisions become closure evidence.

Platforms & Ecosystems

What the platform does, and who hosts it. Deployed in production, not just read the docs.

Microsoft TeamsUCVendor SaaS
RingCentralUC / CCVendor SaaS
ZoomUC / CCVendor SaaS
Cisco WebexUC / CCVendor SaaS
3CXUCVendor SaaS or self-hosted
YeastarUCVendor SaaS or on-premise
Isi-comCCProvider-hosted
Istra (Enreach)UCCentrex
WazoUCCentrexopen source
AsteriskUC / IPBXOn-premiseopen source
AudioCodesSBCOn-premise
RibbonSBCOn-premise
KamailioSIP proxy / SBCOn-premiseopen source
RTPengineMedia proxy / SBCOn-premiseopen source