Services
Concrete solutions for every challenge in your communication infrastructure.
Architecture Consulting
We analyze your existing infrastructure and design optimized architectures, tailored to your business constraints and growth.
Discuss your needs- Existing architecture audit and recommendations
- VoIP architecture design and optimization
- Capacity planning and sizing
- UCaaS / CCaaS solution evaluation and selection
- Technical documentation and architecture diagrams
Technical Audit
A comprehensive diagnosis of your communication platforms to identify improvement areas in performance, security, and compliance.
Discuss your needs- Performance and Quality of Service (QoS) analysis
- Voice and data flow security audit
- SBC and gateway configuration review
- Load and resilience testing
- Audit report with prioritized action plan
Training & Knowledge Transfer
Training tailored to your team to master enterprise communication technologies and gain autonomy.
Discuss your needs- Microsoft Teams environments and SBC integration
- UCaaS technologies: administration, configuration, best practices
- Communication protocols: SIP, RTP, troubleshooting
- Open source systems: architecture, configuration, scripting
- Training materials and hands-on labs
Strategic Advisory
Guidance on key decisions: solution selection, procurement, and steering the transformation of your communications.
Discuss your needs- Technical RFP drafting and support
- TCO analysis and business case
- Migration roadmap (PSTN → VoIP, on-premise → cloud)
- Solution benchmarking and comparison
- Technology watch and recommendations
Migration & Deployment
End-to-end management of your migration and communication solution deployment projects, from scoping to production.
Discuss your needs- Project scoping and migration planning
- UCaaS / CCaaS platform configuration and integration
- User and number migration (portability)
- Acceptance testing and solution validation
- Change management and post-migration support
Custom Support
For projects that don't fit the mold: complex integrations, specific challenges, or the need for a dedicated expert.
Discuss your needs- Multi-vendor integrations and hybrid environments
- Automation and monitoring tool development
- AI applied to communications (transcription, analysis, routing)
- Ad hoc or recurring technical assistance
- R&D projects and prototyping
Ecosystems & Platforms
Certified and experienced on market-leading UCaaS and CCaaS solutions.